Terms & Conditions
YOUR USE OF THIS WEBSITE IS GOVERNED BY THESE TERMS & CONDITIONS

These terms and conditions of use ("Terms of Use" or “Terms”) of the website www.Chesters.in and instances thereof (“Website”) between ‘Chester’s’, a company incorporated under the Companies Act, 1956, (“Company” or “Chester’s ” and its successors and assigns) and the users of the Website ("You" or "Your" or "Yourself" or "User") describe the terms on which the Company offers You access to the Website. WE RECOMMEND THAT YOU READ THESE TERMS & CONDITIONS, AS THEY INCLUDE TERMS SUCH AS LIMITATIONS OF LIABILITY, CHOICE OF FORUM FOR DISPUTES AND OTHER PROVISIONS THAT MAY LIMIT YOUR RIGHTS.

Chester’s reserves the right to make changes to these Terms & Conditions at any time, and such changes will be effective immediately upon being posted on the Site. Each time you use the Site, you should review the current Terms & Conditions. You can determine when these Terms & Conditions were last revised by referring to the "LAST UPDATED" legend at the top of these Terms & Conditions. Your continued use of the Site will indicate your acceptance of the current Terms & Conditions. If you do not agree to any chance in the Terms & Conditions then you must immediately stop using the Site.

ACCURACY OF INFORMATION PROVIDED BY YOU

You represent and warrant that any information that you provide in connection with your use of the Site is and shall remain true, accurate, and complete, and that you will maintain and update such information regularly. You agree that if any information you provide is false, inaccurate, obsolete or incomplete, we may terminate your use of the Site.

YOUR ACCOUNT

You may be required to register with Chester’s in order to access certain services or areas of the Site. With respect to any such registration, we may refuse to grant to you, and you may not use, a user name (or e–mail address) that is already being used by someone else; that may be construed as impersonating another person; that belongs to another person; that personally identifies you; that violates the intellectual property or other rights of any person; that is offensive; or that we reject for any other reason in our sole discretion.

Your user name and password are for your personal use only. If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Chester’s reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

TERMINATION

Chester’s reserves the right, without notice and in its sole discretion, to terminate your account or your use of the Site, and to block or prevent future access to and use of the Site if you violate any of these Terms & Conditions. Upon any such termination, your right to use the Site will immediately cease. You agree that any termination of your access to or use of the Site may be effected without prior notice, and that we may immediately deactivate or delete your password and user name, and all related information and files associated with it, and/or bar any further access to such information or files. You agree that we shall not be liable to you or any third party for any termination of your access to the Site or to any such information or files, and we shall not be required to make such information or files available to you after any such termination. Upon termination, all provisions of these Terms & Conditions which are by their nature intended to survive termination, all representations and warranties, limitation of liabilities, and all indemnities shall survive such termination.

TRANSACTIONS

We make available products for purchase through the Site, and we may use third–party suppliers and service providers to enable e–commerce functionality on the Site. If you wish to purchase any product made available through the Site, you may be asked to supply certain information relevant to your transaction, including, without limitation, your credit card number, the expiration date of your credit card, One Time Passwords/ PINs, your billing address, and your shipping information. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY DEBIT/ CREDIT CARD(S)/ NET BANKING UTILIZED IN CONNECTION WITH ANY TRANSACTION. By submitting such information, you grant to Chester’s the right to provide such information to third parties for purposes of facilitating the completion of Transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any Transaction.

Descriptions and images of, and references to, third–party products or services available in connection with the Site do not imply Chester’s ’s endorsement of such third–party products or services. All descriptions, images, references, features, content, specifications, products and prices of products and services described or depicted on the Site are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. The inclusion of any products or services on the Site at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, national and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Site. By placing an order, you represent that the products ordered will be used only in a lawful manner.

Chester’s reserves the right, with or without prior notice: to limit the available quantity of or discontinue any product or service; to impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to bar any user from making any or all transaction(s); and/or to refuse to provide any user with any product or service. You agree to pay all charges that may be incurred by you or on your behalf through the Site, at the price(s) in effect when such charges are incurred, including, without limitation, all shipping and handling charges. In addition, you remain responsible for any taxes that may be applicable to your transactions.

Nothing on the Site constitutes a binding offer to sell products described on the Site or to make such products available in your area. Chester’s reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, in Chester’s ’s sole discretion, even after Chester’s ’s receipt of an order confirmation or after your credit card/ Net Banking has been charged. The prices displayed on the Site are quoted in INR and must be paid in INR. In the event a product is listed at an incorrect price, Chester’s has the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Chester’s will issue a credit to your credit card account.

COLORS

Chester’s strives to display as accurately as possible the colors of the products shown on the Site. However, because the colors you see will depend on your monitor, Chester’s cannot guarantee that your monitor’s display of any color will be accurate. We encourage our customers to order fabric and leather swatches available on the product pages to see the actual fabric color texture and feel before ordering the final product. The final product will be sent as per the swatch ordered. Inspite of that there may be slight variations in the fabrics/ leather color/ touch and feel due to lot variations.

PRODUCT DESCRIPTIONS, FEATURES AND SPECIFICATIONS

Every effort is taken to ensure that the Products supplied correspond as closely as possible to the samples in our stores, Website and catalogue, but they may vary due to unique and characteristic variations of natural materials. We are not responsible for any such variations, which add to the unique quality of the Product, including but not limited to the following:

  1. Many of our Products are individually hand finished and Product color and shade may vary from one manufacturing batch to another. This will be more apparent if orders are placed at different times.
  2. All Product measurements are approximate. Leather Upholstered products, allow +/- 1-2 inch(es) variance on sizes stated.
  3. Leather is a natural material with unique characteristics such as shade variation, random scars and blemishes.
  4. We reserve the right to make any changes to the Product specifications (external and/or internal) and any other changes where necessary.
  5. Please check the details of the Products shown in any of our promotional publications or offers before ordering, as these Products may vary from the Products shown in our catalogue, Website or stores.
  6. Product specifications will vary from range to range as reflected in the design and price, however, all our Products are manufactured to the highest quality standards.
NEWSLETTERS AND COMMUNICATIONS

You hereby expressly agree to receive communications and newsletters from Chester’s by SMS and e-mails. You can unsubscribe / opt-out from receiving communications and newsletters from Chester’s at any time by clicking on the Unsubscribe link given at the bottom of the newsletter you receive.

LIMITATIONS ON QUANTITY

Chester’s may not offer additional discounts on large orders of a single item or on large orders of many individual items. In addition, Chester’s reserves the right to limit quantities on orders placed by the same account, the same debit/credit card, bank account or orders that use the same billing and/or shipping address. We will notify you if such limits are applied.

AVAILABILITY, ERRORS AND INACCURACIES

Despite all efforts, a small number of the items on the Site may be mispriced, described inaccurately or unavailable, and we may experience lags in uploading updates throughout the Site and in our advertising on other sites. As a result, we cannot and do not guarantee the accuracy or completeness of the information, including prices, product images, specifications, availability and services. Chester’s reserves the right to change or update information and to correct errors, inaccuracies or omissions at any time, including after an order has been submitted, without prior notice. We apologize for any inconvenience.

SALES, SHIPPING AND RETURNS

Chester’s accepts the following credit cards: Visa, MasterCard, and Maestro and American Express (Through PayU Payment gateway). In addition to that you could also pay through Net Banking and Bank Transfer Option or Cash Deposit Option (Capped at Rs. 10,00,000) in our Deutsche Bank account. For Cash deposit option above Rs.2,00,000 you are required to submit a copy of your PAN card as per the government’s regulations. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. For a multiple product orders, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of Chester’s offer to sell. Chester’s reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. We will ship your order as it becomes available. However, there may be times when a product you have ordered is out-of-stock, which will delay fulfilling your order. Chester’s will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. Chester’s cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by us only as an estimate. Fulfillment mistakes that Chester’s makes resulting in the shipment of incorrect product to you will also be accepted for return seven (7) days from the date of delivery of the product. See Chester’s’s complete Shipping & Return policy for further details.

Delivery
  1. Goods will be delivered within 4-6 weeks from the date of receipt of advance.
  2. Delivery time means dispatch date of goods from our warehouse.
  3. Guidance: approximate transit time for southern state is 3-4 days, western and northern states 5-10 days, east & north eastern states 7-14 days.
  4. Goods will be delivered on ground floor only. Movement of goods from ground floor to actual location is the responsibility of the buyer. However assistance can be provided by Chester’s through our helpline.
Payment
  1. 50% advance at the time of placing the order
  2. Balance to be paid upon intimation notice of Ready for Dispatch.
Cancellation & Refund
  1. No exchange
  2. Cancellation of the order is possible only within 1 week. Amount will be refunded deducting Rs 5000/-
  3. No cancellation is allowed after 7 days of placing the order.
  4. Changes in the order allowed within 7 days of placing the order.
  5. No changes allowed after 7 days of placing the order
  6. Refund will be made through online payment. Refund will be made within 2 weeks from the date of cancellation.
Return/Damages

Goods once delivered cannot be returned or exchanged.

If the buyer notices any in transit damages, he/she should follow the below steps:

  1. Take close up pictures of the damage and send it to us by email with brief description of the nature of damage.
  2. He/She may then continue to use the product without any restriction.
  3. On receiving the goods damage notice, we will offer a suitable remedy which may be in the following forms:
    1. CRR - Collect, Repair & Redeliver
    2. Collect damage goods against full replacement with brand new piece.
    3. On site corrections in case of minor damages.

All the above three services will be carried out on a personalised basis and it will be handled completely offline by our service representatives.

Customers will not be put through any trauma or hardship in delay with these contingencies online.

All the above will be done within reasonable time and without any extra cost to the client.

Warranty

All Chester’s goods cover warranty of 1 year against any manufacturing defect. Thereafter any service will be provided throughout the life of the product. Chester’s will provide priority service on a personalised basis.

Personalised Service

Online nature of transaction is only until the order is placed. Thereafter helpline or the company representative will get in contact with the client.

RISK OF LOSS

The risk of loss and title to products purchased on the Site pass to the purchaser upon delivery to the carrier.

COMMENTS / FEEDBACK

We welcome your comments and feedback regarding our Site, our products and our services. We do not, however, accept confidential or proprietary information. Accordingly, all comments, feedback, ideas, suggestions, materials, information, product designs or concepts, and other submissions disclosed, submitted or offered to Chester’s using this Site or otherwise (collectively, “Comments”) are not confidential and will become and remain Chester’s ’s property. The disclosure, submission or offer of any Comments will constitute an assignment to Chester’s of all worldwide rights, titles and interests and goodwill in the Comments without payment of any compensation. Comments submitted by you must not violate any right of any third party, and must not contain any libelous, abusive, obscene or otherwise unlawful material.

NO UNLAWFUL OR PROHIBITED USES

The Site may be used only for lawful purposes and is available only for your personal, noncommercial use, which shall be limited to viewing the Site, purchasing products, providing information to the Site, and downloading product information for your personal review. You are responsible for your own communications, including the transmission, posting, and uploading of information and are responsible for the consequences of such communications to the Site. Chester’s specifically prohibits any use of the Site, and requires all users to agree not to use the Site, for any of the following:

Posting any information which is incomplete, false, inaccurate or not your own; engaging in conduct that would constitute a criminal offense, giving rise to civil liability or otherwise violate any city, state, national or international law or regulation that would fail to comply with accepted Internet protocol; communicating, transmitting, or posting material that is copyrighted, trademarked, or otherwise owned by a third party unless you are the copyright or trademark owner or have the permission of the owner to post it; communicating, transmitting, or posting material that reveals trade secrets, unless you own them or have the permission of the owner; communicating, transmitting, or posting material that infringes on any other intellectual property, privacy or publicity right of another; communicating, transmitting, or transferring (by any means) information or software derived from the site to foreign countries or certain foreign nations in violation of Indian export control laws; attempting to interfere in any way with the Site's or Chester’s ’s networks or network security, or attempting to use the Site's service to gain unauthorized access to any other computer system.

PRIVACY POLICY

You confirm that you have read and fully understand the Privacy Policy of Chester’s in respect of the Website. You further consent that the terms and contents of such Privacy Policy are acceptable to you.

INTELLECTUAL PROPERTY NOTICE

All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software and other material (collectively "Content"), is owned or licensed property of Chester’s or its software and content suppliers and is protected by copyright, trademark, patent or other proprietary rights. The collection, arrangement, and assembly of all content on the Site are the exclusive property of Chester’s and protected by Indian and international copyright laws. The Content of the Site, and the Site as a whole, is intended solely for personal, noncommercial use by the users of our Site. You may download, print, post and store selected portions of the Content for personal, noncommercial purposes, provided you do not modify or alter the Content in any way, or delete or change any copyright or trademark notice.

Chester’s and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials that appear on the Site. Access to the Site does not confer and shall not be considered as conferring upon anyone any license under any of Chester’s ’s or any third party’s intellectual property rights.

INFRINGEMENT NOTICE

Chester’s respects the intellectual property rights of others and requires that our users do the same. If you believe your work has been copied in a manner that constitutes copyright infringement, or you believe your rights are otherwise infringed or violated by anything on the Site, please notify us by sending an email to the following address: care@chester’s.in

In order for Chester’s to more effectively assist you, the notification must include all of the following:

  1. A physical or electronic signature of the owner of the right claimed to be infringed or the person authorized to act on the owner’s behalf;
  2. A description of the copyrighted work or other right you claim has been infringed or violated;
  3. Information reasonably sufficient to locate the material in question on the Website;
  4. Your name, address, telephone number, e-mail address and all other information reasonably sufficient to permit us to contact you;
  5. A statement by you that you have a good faith belief that the disputed use is not authorized by the rightful owner, its agent or the law; and
  6. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the owner of the right claimed to be infringed or violated or are authorized to act on behalf of the owner.
LINKS TO THIRD PARTIES’ WEBSITES

The Site may contain links to websites of third parties, including social sites and product manufacturers. Chester’s is not responsible for and has no liability for the functionality, actions, inactions, privacy settings, privacy policies, terms and conditions and content of any such website. Before enabling any sharing functions of the Site to communicate with any such website; Chester’s strongly recommends that you review and understand the terms and conditions, privacy policies, settings and information sharing functions of each such third party website. The links and interactive functionality for third party sites on the Site in no way constitute an endorsement by Chester’s of these third party websites. Other sites may link to the Site with or without our authorization, and we may block any links to or from the Site. YOUR USE OF THIRD PARTY WEB SITES AND RESOURCES IS AT YOUR OWN RISK.

DISCLAIMERS OF WARRANTIES – GENERAL

YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: While Chester’s attempts to ensure your access and use of the Site is safe, Chester’s cannot and does not represent or warrant that the Site or its server will be error–free, uninterrupted, free from unauthorized access (including third party hackers or denial of service attacks) or otherwise meet your requirements.

THE SITE AND ALL INFORMATION, CONTENT, MATERIALS AND OTHER PRODUCTS (INCLUDING SOFTWARE), SERVICES AND USER CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE ARE PROVIDED BY CHESTER’S ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. CHESTER’S MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, THE ACCURACY OR COMPLETENESS OF CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), SERVICES OR USER CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE OR ITS SERVERS, OR THAT EMAILS SENT FROM CHESTER’S ARE FREE OF MALWARE OR OTHER HARMFUL COMPONENTS. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. CHESTER’S WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS PRODUCTS (INCLUDING SOFTWARE), SERVICES OR USER CONTENT OF ANY KIND ARISING FROM THE USE OF THE SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. TO THE FULL EXTENT PERMITTED BY LAW, CHESTER’S DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE SITE AND ITS CONTENTS, WHETHER EXPRESS, IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE. CERTAIN PROVIDERS OF PRODUCTS MAY SEPARATELY PROVIDE LIMITED REPRESENTATIONS AND/OR WARRANTIES REGARDING THEIR PRODUCTS. THIS DISCLAIMER DOES NOT APPLY TO SUCH PRODUCT WARRANTIES, BUT YOU WOULD LOOK SOLELY TO SUCH THIRD PARTIES WITH RESPECT TO ANY SUCH REPRESENTATION AND WARRANTIES.

On the Site, we may display names, marks, products, advertisements or services of third parties, pop–up texts, or links to third party sites. IN NO EVENT WILL WE BE LIABLE, DIRECTLY OR INDIRECTLY, TO ANYONE FOR ANY DAMAGE OR LOSS ARISING FROM OR RELATING TO ANY USE, CONTINUED USE OR RELIANCE ON ANY ADVERTISEMENT DISPLAYED ON THE SITE, ANY PRODUCTS, SERVICES, OR OTHER MATERIALS RELATING TO ANY SUCH ADVERTISEMENT, ANY LINKED THIRD PARTY SITE, OR ANY LINK CONTAINED IN A LINKED SITE. If you decide to link to any such third party sites, you do so entirely at your own risk.

PRODUCT WARRANTY

Goods shipped to and for use in the India warrants to Client that the Goods are free of material Defects in material and workmanship for one (1) Year from delivery if properly stored, handled, assembled, maintained, and used under normal conditions in a non-commercial setting. “Defects” are defined as imperfection in material or wooden frame that will impair the use of the Goods. This product warranty does not cover: 1) Defects caused by improper product storage, handling, assembly, maintenance, or use, 2) Defects occurring to the Goods after purchase due to product modification, intentional damage, accident, misuse, abuse, or negligence, 3) normal product wear and tear due to age including wearing or staining or loosening of fabric or leather or any such material. Normal wear and tear or damage from daily use is not warranted—for example, fabrics and leathers may naturally fade or deteriorate over time, and cushion cores may soften and lose shape. These are normal conditions are not considered manufacturers' defects and are not covered under our warranty. Other exclusions include: 4) Labor or assembly costs, 5) Variations of color or texture in Goods made of natural materials like fabric, leather, wood etc., Fabric and leather are not covered by any warranty. Buttons on tufted products covered with fabric/ leather are also not covered under warranty as we do not have any control over the usage of these products. 6) Commercial use of any Goods (e.g., use in a commercial establishment or other setting outside of a personal residential setting). If Client finds a material Defect in material or workmanship in any Good, part or component, Client must report such Defect during the relevant warranty period Chester’s Customer Service on care@chesters.in. Chester’s in due course will repair or replace the Good free of charge. Replacement or repair of Goods does not extend its warranty period beyond the original warranty expiration date. All Chester’s Product warranties are limited warranties and are limited to the original purchaser with proof of purchase. Our warranty is non-transferrable and applies to residential (non-commercial) use only and is void if the furniture is used in what is considered to be a non-household setting, or misused, handled improperly, reupholstered or repaired by any resource other than us or our partners. For warranty issues, we will repair or provide reasonably equivalent furniture as a replacement due to any product defects. Replacement furniture will be of equal value to the original purchase price. No cash refund is available and in no case shall we be liable for more than the purchase price of the furniture or for incidental or consequential damages. Visible defects and variance to order details must be brought to our attention within 7 (SEVEN) days of delivery. Issues not presented within 7 days of delivery will be considered “acceptable” and will not be warranted.

JURISDICTIONAL ISSUES

The Terms and all transactions entered and the relationship between you and Chester’s and any mutual claims shall be governed in accordance with the laws of India without reference to any conflict of laws principles. All claims, differences and disputes arising under or in connection with or in relation hereto the Website, the Terms or any transactions entered into on or through the Website shall be subject to the exclusive jurisdiction of the courts at Jaipur, Rajasthan India and you hereby accede to and accept the jurisdiction of such courts.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL CHESTER’S OR ANY OF ITS RESPECTIVE EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS ARE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING,WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF CHESTER’S HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.IF YOU ARE DISSATISFIED WITH THE SITE OR ANY CONTENT ON THE SITE, OR WITH THESE TERMS & CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU.

INDEMNIFICATION AND DEFENSE OF CHESTER’S

As a condition of the use of the Site, you agree to defend, indemnify and hold harmless Chester’s, and its respective employees, directors, officers, agents, vendors and suppliers from and against any liabilities, losses, investigations or inquiries, claims, suits, damages, costs and expenses (including without limitation, reasonable attorneys’ fees and expenses) (each, a “Claim”) arising out of or otherwise relating to your use of the Site.

MISCELLANEOUS

These Terms & Conditions, including policies incorporated herein, constitute the entire agreement between you and Chester’s with respect to the Site. These Terms & Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Chester’s with respect to the Site. No provision of these Terms & Conditions shall be waived except pursuant to a writing executed by the party against whom the waiver is sought. No waiver will be applicable other than in the specific instance in which it is given. No failure to exercise, partial exercise of, or delay in exercising any right or remedy, or failure to require the satisfaction of any condition under, these Terms & Conditions shall operate as a waiver or estoppel of any right, remedy or condition. If any provision of these Terms & Conditions is held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not be affected or impaired. Nothing in these Terms & Conditions creates a relationship of agent and principal, partners, joint ventures or employer–employee between the parties, and no act or obligation of either party will in any way bind the other. You may not assign, transfer or sublicense any or all of your rights or obligations under these Terms & Conditions without our express prior written consent. We may also provide notice of changes to these Terms & Conditions by displaying such notices or by providing links to such notices.

You agree that a printed version of these Terms & Conditions and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms & Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. We will not be responsible for failure to fulfill any obligation due to causes beyond our control.

Force Majeure

We reserve the right to cancel, vary or suspend the operation of contracts of sales if events occur which are beyond our control including (and without prejudice to the generality of the foregoing) fire, floods, storm, plant breakdown, lock-outs, riots, industrial action which prevents entry to premises, hostilities, non-availability of materials or supplies or any event outside the control of Chester’s and we shall not be held liable for any breach of contract resulting from such an event.

Liability

If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of the Terms but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this contract

If we are installing the Goods in your property, we will make good any damage to your property caused by us or our appointed third party installer in the course of the installation. However, we are not responsible for the cost of repairing any pre-existing faults or damage to your property that we discover in the course of installation.

We only supply the goods for domestic and private use. You agree not to use the Goods for any commercial, business or re-sale purpose, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We do not exclude or limit in any way our liability for:

Death or personal injury caused by our negligence or the negligence of our employees, agents or third parties appointed by us;
Fraud or fraudulent misrepresentation;
Breach of the terms
Breach of the terms implied by Sale of Goods; and
Defective Goods under the Consumer Protection Act

Copyright Statement

This website is owned and operated by Chester’s. All content including pictures, designs, logos, photographs, written and other materials on our website are copyrighted. All worldwide rights are reserved. Any reproduction in whole or in part of our website is strictly prohibited without prior written permission of Chester’s.

Our Chester’s logo is a registered with the Intellectual Property Office

Please be aware that each of the various trademarks, product names etc. represented on our website is the property of their individual owner-companies.

Notices

Unless otherwise expressly stated in these Terms, all notices from you to us must be in writing and sent to our contact address at:

Chester’s
16/A KKMP Building.
Miller Tank Bund Road,
Vasanthnagar.
Bangalore 560094

All notices from us to you will be displayed on our website from time to time and available from our customer services team. We will always endeavor to keep you informed of any notices that affect your Order.

Invalidity

If any part of these Terms is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these Terms will not be affected.

Governing law

These Terms are governed by English law; you agree to submit to the non-exclusive jurisdiction of the English courts in relation to any disputes arising under or in connection with these Terms or the contract between us.

Entire agreement

These Terms, together with our current website prices, delivery details, contact details and data protection and privacy policy, set out the whole of our agreement relating to the supply of the Goods to you by Chester’s.

Complaints and Compliments

We hope that you are pleased with any Goods or service you receive from Chester’s but if there is something you are unhappy with, we welcome your feedback and would like the opportunity to put matters right.

Please contact us so we can agree a course of action.

We are proud of our team and would be very pleased to hear from you with any positive feedback regarding things we have done right. The feedback will be passed on to the relevant department and the staff members involved.

CONTACT US

If you have any concerns about Chester’s or your use of the Site, please contact us with a detailed description, and we will try to resolve it.

email:

Chester’s
16/A KKMP Building.
Miller Tank Bund Road,
Vasanthnagar.
Bangalore 560094